Organization Services

Founded in 2016 and headquartered in Palo Alto, California, SaaS Labs US, Inc. builds AI‑powered communication and workflow automation tools for customer-facing teams. Their core solutions—such as a cloud phone system, shared inbox, and callback automation—are designed to streamline sales and support operations. Serving over 6,000 companies globally, including enterprise clients like Walmart, Hello Fresh, and EY, their platform empowers agents to save up to 12 hours per week. Now 300–400 employees strong, the company has raised approximately $42M in Series A and B funding, with investors including Peak XV (Sequoia India), Base 10 Partners, and Eight Roads Ventures.