Organization Services

Founded in 2022, Peoples Energy Analytics delivers a complete business solution for identifying and reaching at-risk customers before they default on their bills. ​ We can accurately determine who is at risk of default and connect them with assistance programs years before they ever miss a payment. ​ Our solutions create up to a 94% cost reduction in identifying at-risk customers. Our services create a reduction in unpaid energy bills and an increase in revenue recovery. We provide a complete business solution that includes strategy design, data analysis, and marketing outreach support. Our tools have helped multiple utility companies implement strategies for enhancing energy affordability and improving the customer experience. Energy insecurity shows up in different ways. Homes are kept at unsafe or unhealthy temperatures. Competing necessities such as medication or food aren't purchased. Payments are missed, resulting in disconnections or outages. To address energy insecurity, we need analytics-driven solutions focused on targeting and assisting individuals who may be overlooked. Our vision is to dramatically reduce energy insecurity by working alongside utility companies to accurately identify households in need of financial assistance, segment them across key demographic categories, and approach them with direct support opportunities.